Tax Assistance

All appointment times are now full. Please visit the IRS Free File for additional filing options.

Maximize your tax benefits.

Every year, United Way and AARP help thousands of Quad Citizens prepare their income taxes, free of charge, with our Volunteer Income Tax Assistance (VITA) and AARP Tax Aide programs.

Since 2020, VITA & AARP Tax Aide have help return $17.9 MILLION to local families!

Tax preparation is offered in person primarily by appointment, with an option for walk-in services, from February 1 through April 9. For further information about VITA call 563.355.4310. Appointments are limited and expected to fill fast.

Now accepting appointments.

See if you qualify

Free tax assistance is available to Scott (IA) and Rock Island (IL) county residents who:

  • Have a low-to-moderate income (generally $67,000 and below)
  • Have no rental property or farm income
  • Have a picture ID (including spouse, if married)
  • Have Social Security Card(s) or statement from Social Security Office for all listed on return
  • Have a Form 1095-A (Health Insurance Statement, if applicable)
  • Have an Identity Protection IP PIN (if applicable)
  • Have a copy of previous year’s tax return (if applicable)
  • Have a Schedule C (for self-employment, expenses $35,000 or less, and no net loss)
  • Are not military

*Residents wanting to file out-of-state returns (other than IA or IL) are not eligible.

Prepare for your visit

IRS-certified volunteers will prepare and file your federal and state tax returns all in the same day. You’ll need to remain in-person while your taxes are prepared. This process can range from 45 minutes to a few hours depending on the complexity of the tax return and how busy the site is.

What to bring:

  • A valid email, and valid, working phone number with voicemail set up
  • A completed intake form. Please print the form and bring it with you to save time.
  • Photo ID
  • Social Security card or ITIN for you and every member of your household
  • Income tax documents
  • Previous year’s tax return
  • If directly depositing your refund: Bank routing and account numbers
  • If filing a joint return, your spouse needs to be present

Use this checklist to gather everything you need to have your taxes accurately prepared.

Find a tax site in Illinois

Appointments are available Feb. 3 – Apr. 9, 2025. Appointments are limited and are expected to fill quickly. Walk-in services are available at the MLK Center, 630 9th St. in Rock Island.

*TCE Location (Tax counseling for individuals age 60 or older)

By Appointment Only

Moline

Moline Public Library*

WIU — Quad Cities Campus

Rock Island

Rock Island Senior Center*

Rock Island Township*

Walk-In Only Locations

Rock Island

The Martin Luther King Jr. Community Center

Find a tax site in Iowa

Appointments are available Feb. 3 – Apr. 9, 2025. Appointments are limited and are expected to fill quickly. Walk-in services are available at the MLK Center, 630 9th St. in Rock Island.

*TCE Location (Tax counseling for individuals age 60 or older)

By Appointment Only

Bettendorf

Ascentra Credit Union

Davenport

Davenport Public Library*

Friendly House

LeClaire

LeClaire Community Library

In-person tax filing locations

Appointment Only Locations

*TCE Location (Tax counseling for individuals age 60 or older)

Bettendorf

Ascentra Credit Union – Downtown
2019 Grant St.
Feb. 5 – April 1
Mondays 5pm-8pm

Davenport

Friendly House
1221 N. Myrtle St.
Feb. 1 – April 6
Tues. & Thurs. 5pm-8pm;
Saturdays, 9am-Noon

Davenport Public Library – Eastern Branch*
6000 Eastern Ave.
Feb. 5 – April 10
Mon. & Wed. 12:30pm-4pm;
Tuesdays, 9:30am-4pm

Moline

WIU-Quad Cities Campus (Bilingual site)
3300 River Drive
Feb. 1 – April 4
Thursdays 5pm-8pm

Moline Public Library*
3210 41st St.
Feb. 1 – April 12
Mon. & Wed. 10:30am-3:30pm

Rock Island

Rock Island Senior Center*
2221 11th St.
Feb. 3 – April 6
Saturdays 9am-Noon

Rock Island Township*
2827 7th Ave.
Feb. 6 – April 9
Tuesdays 9:30am-4:30pm;
Not mtg Tue. March 19

Walk-In Only Locations

Rock Island

The Martin Luther King Jr. Community Center
630 9th St.
Feb. 3 – April 6
Tues., Wed. & Thurs. 5pm-8pm;
Sat. 9am-Noon

VITA Info Flyer

Download

Eligibility

Download

What to Bring

Download

VITA Info Flyer Español

Download

Iowa Department of Revenue

Visit Website

Illinois Department of Revenue

Visit Website

In the past three years, VITA & AARP tax aide have helped return about $12 Million to families & individual filers in the area.

women helping a man and a woman prepare their taxes.

Volunteer with VITA.

The Quad Cities VITA Coalition is powered by a team of compassionate and dedicated volunteers who care about our community. Learn more about volunteering with us and see why nearly 550 people have donated more than 26,500 hours to serve Quad Citizens since 2020.

Our IRS-trained and certified volunteers have helped 15,146 Quad Citizens becoming financially secure since 2020. This volunteer opportunity will also add value to your resume and allow you to network with a diverse group of individuals.

No prior experience or tax knowledge is necessary.

Community-led tax support.

The Quad Cities VITA Coalition is led by United Way Quad Cities, in collaboration with AARP of Western Illinois and AARP of Eastern Iowa, and funded in part by the Iowa Center for Economic Success, IHMVCU and GreenState Credit Union.

The Quad Cities VITA Coalition is led by United Way Quad Cities, in collaboration with AARP of Western Illinois and AARP of Eastern Iowa, and funded in part by the Iowa Center for Economic Success, IHMVCU and GreenState Credit Union.

Thank you to our volunteers and host sites for allowing us to offer this much in-demand service.

United Way also thanks tax filers for respecting and following health and safety guidelines as posted by tax preparation sites to prevent the spread of illness.

Got a VITA question?

We’re here to help. Call us at 563.355.4310.

For more information visit the Iowa Department of Revenue or Illinois Department of Revenue.

More Information

For further information about VITA, email Max Bigalk at mbigalk@unitedwayqc.org or call 563.344.0352.

Be the first to hear about our VITA news. Sign up for the United Way QC newsletter.

Appointment Locations & Eligibility

In-person tax filing locations

Appointment Only Locations

*TCE Location (Tax counseling for individuals age 60 or older)

Bettendorf

Ascentra Credit Union – Downtown
2019 Grant St.
Feb. 5 – April 1
Mondays 5pm-8pm

Davenport

Friendly House
1221 N. Myrtle St.
Feb. 1 – April 6
Tues. & Thurs. 5pm-8pm;
Saturdays, 9am-Noon

Davenport Public Library – Eastern Branch*
6000 Eastern Ave.
Feb. 5 – April 10
Mon. & Wed. 12:30pm-4pm;
Tuesdays, 9:30am-4pm

Moline

WIU-Quad Cities Campus (Bilingual site)
3300 River Drive
Feb. 1 – April 4
Thursdays 5pm-8pm

Moline Public Library*
3210 41st St.
Feb. 1 – April 12
Mon. & Wed. 10:30am-3:30pm

Rock Island

Rock Island Senior Center*
2221 11th St.
Feb. 3 – April 6
Saturdays 9am-Noon

Rock Island Township*
2827 7th Ave.
Feb. 6 – April 9
Tuesdays 9:30am-4:30pm;
Not mtg Tue. March 19

Walk-In Only Locations

Rock Island

The Martin Luther King Jr. Community Center
630 9th St.
Feb. 3 – April 6
Tues., Wed. & Thurs. 5pm-8pm;
Sat. 9am-Noon

VITA Info Flyer

Download

Eligibility

Download

What to Bring

Download

VITA Info Flyer Español

Download

Iowa Department of Revenue

Visit Website

Illinois Department of Revenue

Visit Website

Tax preparation is offered in person primarily by appointment, with an option for walk-in services, from February 1 through April 12. For further information about VITA, email Max Bigalk at mbigalk@unitedwayqc.org or call 563.344.0352.

All appointment times are now full. Please visit the IRS Free File for additional filing options.

Walk-In Services

In-person walk-in tax filing at The Martin Luther King Jr. Community Center through April 6.

630 9th St., Rock Island, IL
Tues., Wed. & Thurs. 5pm-8pm;
Sat. 9am-Noon

Eligibility

Download

What to Bring

Download

Iowa Department of Revenue

Visit Website

Illinois Department of Revenue

Visit Website

For further information about VITA, email Max Bigalk at mbigalk@unitedwayqc.org or call 563.344.0352.

VITA Notification Request
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