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Mental Health Assessment


The availability and access of mental health, intellectual/developmental disability, and substance abuse services is unknown in the Quad Cities area.

A partnership between United Way of the Quad Cities, Genesis Health System, UnityPoint Health, and the Hubbell-Waterman Foundation led to the initiation of an assessment and analysis of the behavioral health and intellectual and other developmental disability (I/DD) services in Scott County, IA and Rock Island County, IL.

MTM Services was tasked with identifying the providers of such services in the Quad Cities and analyzing, to the extent possible, the gaps in the service array.

MTM Services conducted an online survey for outpatient, inpatient, and community-based behavioral health providers, met with key behavioral health providers, and conducted two community forums to gather and assemble information about the Quad Cities.

MTM Services is the premier firm for organizations who want to accomplish substantial changes in their service delivery systems to improve the quality of care being delivered and the quality of life for those delivering it. MTM has worked to help over 800 organizations in 46 states implement changes since 1995.


Long-Term Recommendations

  • Create a consortium that would lead a strategic planning and implementation process.
  • Play a leadership role in the advocacy, at the state and national level, for increased funding and system improvements.
  • Develop and implement recruitment strategies.
  • Develop and implement performance standards and benchmarks to include a value and performance based contract.

Short-Term Recommendations

  • Develop key community based services that would close the current gap between outpatient and inpatient.
  • Develop key community based services that provide rapid interventions and reduce more costly care.
  • Develop shared work agreements between service providers.
  • United Way should continue to refine outcomes measurements to address gaps in the community for possible funding.

Download the Mental Health Assessment Report

See the Mental Health Assessment Presentation