Frequently Asked Questions (FAQs)

What does United Way do?
In short, United Way helps people. United Way brings together the entire community to tackle the tough issues, leveraging donors’ investments to influence change no single person or organization can do on its own.

Who oversees United Way of the Quad Cities Area
United Way is a volunteer-led organization. We are governed by a local Board of Directors who represent diverse industries and professions.

To help further our work, the Education Council, Financial Stability Council, and Health Councils are made up of talented volunteers with the expertise to get things done.

Why should I give to United Way?
United Way works to create long-lasting change by addressing the underlying causes of problems. Together, we can accomplish more than any single group can on its own.

Your gift is combined with thousands of others and invested in results and strategies essential to achieving our goals that all Quad Cities youth are prepared to be successful in work and life, all Quad Citians are economically self-sufficient, and all Quad Citians are healthy and safe.

Where does my contribution go?
When you give to United Way, you are helping support Education, Financial Stability, and Health results and strategies. Volunteers evaluate the community needs and determine the use of donor resources that create the best results.

How do I know that United Way is efficient with my donation?
Volunteers invest your charitable donation in the areas our community needs most.

In order for United Way of the Quad Cities Area to do the good work for our community it takes staff, and fundraising and staff-time have a cost. Because of this, contributions are assessed 17.6% administrative overhead, well below the standards set by the Better Business Bureau (BBB). (The rate is a 3-year average as determined on United Way’s IRS form 990.) In 2017, Charity Navigator awarded a 3-star rating to United Way of the Quad Cities Area.

How does United Way decide what organizations to fund?
We recruit the people and organizations from all across the community who bring the expertise, passion, and talent needed to get things done. United Way invests in organizations that can yield the greatest results.

Organizations apply for funding from United Way. Volunteers from our Education, Financial Stability, and Health Councils make recommendations for funding allocations based on the applications. The Board of Directors gives final approval for funding.

What does it mean to designate my donation?
You may designate your donation to any United Way initiative or to any 501(c)(3) or 170 organization. All designated gifts are assessed an administrative overhead fee. The only donors who are not charged this fee are Tocqueville Society donors giving $10,000 or more annually and donors who work for a company that covers this fee for their employees.

What does Live United mean?
United Way fights for the health, education, and financial stability of every person in our community. We win by Living United. By forging unlikely partnerships. By finding new solutions to old problems. By mobilizing the best resources. And by inspiring individuals to join the fight against their community’s most daunting social crises. To live better, we must Live United.



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United Way fights for the health, education, and financial stability of every person in the Quad Cities.